---
title: "Printing Issues"
slug: "change-you-pdf-generator"
updated: 2026-06-08T19:51:52Z
published: 2026-06-08T19:51:52Z
canonical: "help.cenpoint.com/change-you-pdf-generator"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Printing Issues

### Printing Issues on Computer or Phone

If you are trying to print or open a PDF on the CenPoint Portal or on a phone, use the following link: [https://help.cenpoint.com/docs/allow-pop-ups-for-printing](https://help.cenpoint.com/docs/allow-pop-ups-for-printing)

If that did not work….. as a last resort… Try removing the default printer, reinstalling the printer, and restarting your computer.

If that wasn’t the fix, it’s beyond hope and you should call it a day and go home 😉 or give us a call at 801-478-6822.