---
title: "Delete a Payment"
slug: "deleting-a-payment"
tags: ["correcting a payment", "fix a payment", "undo a payment"]
updated: 2022-01-07T21:53:22Z
published: 2022-01-07T21:53:22Z
canonical: "help.cenpoint.com/deleting-a-payment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete a Payment

#### 

For Payments that have been pushed to your Accounting System

Once a payment has been pushed, Cenpoint locks it down so that CenPoint and your Accounting Software stay in Balance. You can still delete it, but there are extra steps. Please, Follow our documentation to [Modify/Delete a Pushed Payment](https://help.cenpoint.com/docs/delete-a-pushed-payment)

  
Modifying a PaymentIf an error is made on a payment we will need to delete the payment and re-enter it.

#### [Embedded content](https://www.youtube.com/embed/UZM1_b-Jtzo?&wmode=opaque)

#### 1. Begin by going to A/R > Payments > Payment History Report

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1641591866755.png)

#### 2. Select the customer involved (this prevents us from deleting the wrong payment with a similar price tag)

**by either using the customer ellipsis or selecting a transaction from the list.**

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Untitled(118).png)

#### 3. Select the payment you want to delete and click 'Delete Payment.' Confirm your selection by clicking 'Delete.'

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Untitled(119).png)