---
title: "Dyna Zip File Error"
slug: "dyna-zip-file-error"
updated: 2024-07-22T17:51:24Z
published: 2024-07-22T17:51:24Z
canonical: "help.cenpoint.com/dyna-zip-file-error"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dyna Zip File Error

If you get the Dyna File Zip Error when trying to Update CenPoint do the following Steps:

On the desktop version of CenPoint go to About→View Build History

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-OPCHDEE2.png)

Select the most current Build (highest number) and click Delete From Server

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-QBZUZ14Y.png)

Now go to File Explorer on your computer→ Select this PC→C Drive→ Program Files(x86)→CenPoint→ find the Cen###.app (same number you just deleted) and delete it.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-FJIDYYPX.png)

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-SP80L8DH.png)

Log out of CenPoint and Log back in

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-MQU394F9.png)

Go to About→Check for Update→ click Check for Update →Let the update run and you you’re good to go.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1VSG369Z.png)