---
title: "Force Log out"
slug: "force-log-out"
updated: 2026-06-08T20:51:01Z
published: 2026-06-08T20:51:01Z
canonical: "help.cenpoint.com/force-log-out"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Force Log out

When to use the force log out feature?Once logged into the mobile app, a user will stay logged in for some time.  If a user is no longer working with the company, we will want to inactivate their account, and force log them out of any devices.

### Force Log Out

#### 1. Go to More -> Users

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Users(2).png)

#### 2. Select your User and click the ellipsis -> modify

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/ModifyUser(7).png)

#### 3. On the General tab, Uncheck the active box

#### ![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Active.png)

#### 4. Click “Force Logout of All Mobile Devices”

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/FLO.png)

Congratulations, the user no longer has access to CenPoint.