---
title: "Merchant Deposit in CardPoint- Where did it come from?"
slug: "merchant-deposit-where-did-it-come-from"
updated: 2025-10-10T16:30:21Z
published: 2025-10-10T16:30:21Z
canonical: "help.cenpoint.com/merchant-deposit-where-did-it-come-from"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Merchant Deposit in CardPoint- Where did it come from?

You may have a deposit posted to your account and have no idea where it came from, it may look similar to this:

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1760113370461.png)

It may be the Credit Card fees coming out for the previous month. If you log in to cardpointe, you can get more details on these as well as see the 'statement' that gives a more detailed break down. You can click on the date on the funding page and get more details on it.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1760113659905.png)

Inside of CenPoint, if you open your branch settings, go to the Cust. Portal tab. and then click on 'Fiserv account' and that will take you to the login page for cardpointe.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1760113786368.png)