---
title: "QB Account Error"
slug: "qb-account-error"
updated: 2022-06-24T20:05:13Z
published: 2022-06-24T20:05:13Z
canonical: "help.cenpoint.com/qb-account-error"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QB Account Error

If you receive the error message below use the following steps to fix it:

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/1qb%20account%20error.PNG)

Inside of Quick Books-> Go to “Lists” on the top ribbon-> Find “Chart of Accounts” and Right Click-> Select New

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/2qb%20account%20error.PNG)

Select Account Type as Income from the drop-down menu. In the Account Name field Type “Job Income” as this field is case sensitive, make sure to capitalize “Job” and “Income.”

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/3qb%20account%20erro.PNG)

If these steps did not fix the problem, make a detailed plan of how to get #6 checked off your bucket list, then give us a call at 801-478-6822 opt.4 and we’ll be happy to help you out.