--- title: "QB Can't connect to CenPoint" slug: "qb-cant-connect-to-cenpoint" updated: 2022-12-30T22:48:16Z published: 2022-12-30T22:48:17Z canonical: "help.cenpoint.com/qb-cant-connect-to-cenpoint" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt > Use this file to discover all available pages before exploring further. # QB Can't connect to CenPoint If Quickbooks and CenPoint cannot connect try shutting down both CenPoint and Quickbooks. Then make sure you sign into both programs **Not** in Admin mode. Use the following link for information on running CenPoint without Windows admin rights:[https://help.cenpoint.com/docs/run-cenpoint-without-windows-admin-rights](https://help.cenpoint.com/docs/run-cenpoint-without-windows-admin-rights) If that doesn't work in Quickbooks go to Edit->Preferences-> Integrated apps-> find CenPoint in the list and make sure the don't allow box is unchecked.