--- title: "QB Tax Code Error" slug: "tax-code-error" updated: 2022-06-24T20:04:38Z published: 2022-06-24T20:04:38Z canonical: "help.cenpoint.com/tax-code-error" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt > Use this file to discover all available pages before exploring further. # QB Tax Code Error #### If you receive the error message below use the following steps to fix it: ![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/1qb%20tax%20code%20error.PNG) #### In QuickBooks Perform the following steps: (taken from [https://quickbooks.intuit.com/community/Getting-Started/Set-up-sales-tax-in-QuickBooks-Desktop/m-p/203720](http://%20https://quickbooks.intuit.com/community/Getting-Started/Set-up-sales-tax-in-QuickBooks-Desktop/m-p/203720)) To start recording sales tax in QuickBooks Desktop, you need to turn on this feature and set up sales tax items or tax groups. #### 1. Go to the **Edit** menu, then select **Preferences**. #### 2. On the Preferences window, select **Sales Tax** then go to the **Company Preferences** tab. ![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/2qb%20tax%20code%20error.PNG) #### 3. Select **Yes** to turn on sales tax. #### 4. Set up the sales tax items or sales tax groups for each county, district, city, etc. where you collect sales tax. Click **Add sales tax item** to do this. - Sales tax item - Sales tax group #### 5. Assign sales tax codes. Sales tax codes help you track taxable and non-taxable sales and/or customers. Setting up and assigning the correct sales tax code allows you to run a report that divides the total taxable and non-taxable sales when you turn on sales tax in QuickBooks, two tax codes are automatically created: TAX(taxable) and NON(non-taxable). **TAX** is used for items and customers that you need to collect tax for. NON is used for items and customers that are exempt form tax such as non-profit organizations, out-of state sales, or items that you customers will resell. - Set up the non-taxable status of an item - Set up the non-taxable status of a customer - Create specific tax codes: #### 6. Set the Sales tax basis (Accrual or Cash). Take into account your company's accounting an preference. #### 7. Set up your preference for paying the sales tax (Monthly, Quarterly, Annually). #### 8. Select **OK.** If these steps did not fix the problem, do downward facing dog yoga pose, because remember “ a downward dog a day keeps the doctor away” then give us a call at 801-478-6822 opt.4 and we’ll be happy to help you out.