---
title: "Turn on Location Service Windows"
slug: "turn-on-location-service-windows"
updated: 2023-12-04T18:08:19Z
published: 2023-12-04T18:08:19Z
canonical: "help.cenpoint.com/turn-on-location-service-windows"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Turn on Location Service Windows

---

If you are receiving a notification that your location services are turned off use the following steps to fix the problem:

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(90))

1. On your computer click the notification icon in the lower right-hand corner

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(91))

2. Make sure Location is turned on

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/3windowslocation.png)

3. Verify CenPoint is granted permission if you are going through your browser. Steps vary by browser, but typically follow something like the following. Go to settings

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(92))

4. Go to Privacy and Security, then Site Settings.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(93))

5. Next, go to View permissions and data stored across sites.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(93))

6. Find and Select portal.cenpoint.com, or portalbeta.cenpoint.com

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(94))

7. Under the Location dropdown menu select “Allow.”

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(95))

8. If you are running CenPoint as an installed app, click the ellipsis, and select App Info.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/9windowslocation.png)

9. Click the drop-down menu for Location and make sure “Allow” is selected.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/10windowslocation.png)

10. Now click “Try Again” on this page.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/blob(96))

## Attachments

- [LocationWindows.pdf](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/LocationWindows.pdf)