---
title: "User Log"
slug: "user-log"
tags: ["user log"]
updated: 2026-04-20T21:48:30Z
published: 2026-04-20T21:48:30Z
canonical: "help.cenpoint.com/user-log"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Log

WarningThis video is a little older, and you will notice that our home page looks quite different.  However, all information remains accurate.

[Embedded content](https://www.youtube.com/embed/QCX3Guwk9CA?&feature=youtu.be&wmode=opaque)

### 

#### Add a User Log Category

Go to More->List Management->Misc.->Picklist Data

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/More.png)

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Picklist.png)

From there under Category Information scroll down and select User Log Categories and click Add.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/PicklistAdd.png)

#### User Log Report

Run a user Log Report by going to -> Reports-> User Log

This will give you a report of sick days, vacation days etc...

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/UserLog.png)

### User Log

User Log is a place where you can track or keep a record of different things that happen to each user in CenPoint.

Some examples of items that would go in the user log is when a user calls in sick, or there was a customer complaint or compliment.

The user log is found on the Horizontal, Weekly, and WO Schedule by clicking on the Technician's name, then selecting 'Add User Log Entry"

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1709152303490.png)

Choose the branch, date and category.

Choose if it is an entry for all users or an individual user, type in the Log.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1709152523246.png)

#### User Log for an employee not on the schedule on Portal

Add a user log to an employee that does not show on the schedule like an office or shop employee use the following steps.

Go to Reports->User Log-> Select the User, click Add, and check 'Only for User' then add the User Log entry.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1745596692904.png)

#### Add a User Log directly from the Users profile on Portal

Go to More->Users->Select User->Click the ellipsis->click Modify

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1745597192827.png)

On the User screen go to the General Tab-> scroll to the bottom of the page and click the User Log button

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1745597576298.png)

On the User Log screen you can view all previous entries or add and additional entry to the user log by clicking the Add button.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1745597797612.png)

#### User Log Report on Portal

Run a user Log Report by going to -> Reports-> User Log

Use the filters to help you narrow down the results.

Click the ellipsis to modify or delete a User Log

Click Print for a printout of the User Log

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1709152858794.png)

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1709152972698.png)

FAQ:

Print a report showing users time off?

Go to the user log, set the category to scheduling and you can print a report from there.

![](https://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1754419175448.png)