Workgroups allow you to organize technicians by their skill sets on the scheduler.
Work groups on the Tech scheduler:
Work Groups on the Weekly Scheduler:
To set up work groups go to File->List Management-> Work Groups
Add or Modify a Work Group
Add users to a work group go to File->Users
Select a user -> on the General Tab assign them to a Work Group
On the schedulers under Additional Options make sure the
'Show Work Groups' box is checked.
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for more information on Work Groups use the following link:https://help.cenpoint.com/docs/work-groups-1