Work Groups

Workgroups allow you to organize technicians by their skill sets on the scheduler.

Work groups on the Tech scheduler:

Work Groups on the Weekly Scheduler:

To set up work groups go to File->List Management-> Work Groups

Add or Modify a Work Group

Add users to a work group go to File->Users 

Select a user -> on the General Tab  assign them to a Work Group

On the schedulers under Additional Options make sure the 

'Show Work Groups' box is checked.

for more information on Work Groups use the following link:https://help.cenpoint.com/docs/work-groups-1