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This article covers how to set up Authorization to Proceed (ATP)
Set Up ATP/Predefined Notes
Require ATP on a Job or Field Ticket
ATP Print with the Feild Ticket
Define Default Terms
Require ATP on a Task(s)
Send ATP in Advance
ATP Report
Set Up Authorization to Proceed on the Company Branch and Tasks
Set up Authorization to Proceed
Set up Authorization to proceed by going to File-> List Management-> Authorization to Proceed
Add or Modify a Predefined Note for Authorization to Proceed
Add a Description and make sure the ‘Type’ is Auth to Proceed, active box is checked, click OK to save.
Require Authorization to Proceed on Job or Field Ticket
Go to File-> Company Branch Information-> Choose Branch-> Modify -> Mobile Tab
Select an option from the drop-down list next to Authorization to Proceed.
Authorization to Proceed to print with Field Ticket
If you want the Authorization to Proceed to print with the Field Ticket,
Go to the Customer and Job Setting Tab while in the branch settings.
Check the box if you would like the Authorization to Proceed to print with the Field Ticket.
Default Terms
There are Default Terms that fill in on every Authorization to Proceed.
This is found under File->Company Branch-> Mobile
*Predefined notes are added on at the time you are creating the Authorization to Proceed
and will appear under the ATP Default Terms
Require Authorization to Proceed on specific task(s)
Go to File List Management->Tasks Options-> Tasks
Select the task(s) that would require an Authorization to Proceed
On the task go to Safety Plan & Auth. to Proceed->
Click inside the Authorization to Proceed text box-> add authorization to proceed notes for that task->click OK
Set up and send Authorization to Proceed in Advance
Send an Authorization to Proceed to customer in advance
Send ATP in advance go to the Work Order-> Click Send eSig Link
The portal launches and allows you to fill out / text an ATP link to your customer before you even get there!
Techs can also send an Authorization to Proceed on the mobile app from the Field Ticket.
Authorization to Proceed Report
To find or print an Authorization to Proceed
Go to Reports-> Job Reports->Authorization to Proceed
Authorizations to Proceed on a Task: https://help.cenpoint.com/v1/docs/en/authorization-to-proceed-and-safety-plan-on-a-task