This article covers how to set up Authorization to Proceed (ATP)
Set Up ATP/Predefined Notes
Require ATP on a Job or Field Ticket
ATP Print with the Feild Ticket
Define Default Terms
Require ATP on a Task(s)
Send ATP in Advance
ATP Report
Set Up Authorization to Proceed on the Company Branch and Tasks on Desktop
Set up Authorization to Proceed on Desktop
Set up Authorization to proceed by going to File→ List Management→ Quotes, Jobs, & Invoices→ Authorization to Proceed
Add or Modify a Predefined Note for Authorization to Proceed
Add a Description and make sure the ‘Type’ is Auth to Proceed, active box is checked, click OK to save.
Require Authorization to Proceed on Job or Field Ticket on Desktop
Go to File-> Company Branch Information-> Choose Branch-> Modify -> Mobile Settings (Tech View) Tab
Select an option from the drop-down list next to Authorization to Proceed.
Optional: Gives techs the option to get an “Auth to Proceed” signature but is not required.
1 Per Job: A signature for “Auth to Proceed” is required on each Job before you can start working.
1 Per FT: A signature for “Auth to Proceed” is required on every Field Ticket before starting work.
Authorization to Proceed to print with Field Ticket on Desktop
If you want the Authorization to Proceed to print with the Field Ticket,
Go to the “Job & Report Options” Tab while in the branch settings.
Check the box if you would like the Authorization to Proceed to print with the Field Ticket.
Default Terms on Desktop
There are Default Terms that fill in on every Authorization to Proceed.
This is found under File→ Company Branch → Select your Branch → Mobile Settings (Tech View) Tab.
*Predefined notes are added on at the time you are creating the Authorization to Proceed and will appear under the ATP Default Terms
Require Authorization to Proceed on specific task(s) on Desktop
Go to File → List Management→ Quotes, Jobs, & Invoices→ Tasks Options-> Tasks
Select the task(s) that would require an Authorization to Proceed
On the task go to Safety Plan & Auth. to Proceed->
Click inside the Authorization to Proceed text box-> add authorization to proceed notes for that task->click OK
Set up and send Authorization to Proceed in Advance (Video)
Send an Authorization to Proceed to customer in advance on Desktop
To send ATP in advance go to the Work Order-> Click Send eSig Link
The portal launches and allows you to fill out / text an ATP link to your customer before you even get there!
Techs can also send an Authorization to Proceed on the mobile app from the Field Ticket.
Authorization to Proceed Report on Desktop
To find or print an Authorization to Proceed
Go to Reports-> Job Reports->Authorizations to Proceed
Double click on the desired report. It will open a window where you can print or preview the report.
For more information on how Tasks work with Authorizations to Proceed, see this link:
https://help.cenpoint.com/v1/docs/en/authorization-to-proceed-and-safety-plan-on-a-task
Set Up Authorization to Proceed on the Company Branch and Tasks on Portal
Set Up Authorization to Proceed on Portal
Set up Authorization to proceed by going to More→ List Management→ Quotes, Jobs, & Invoices → Auth. To Proceed
Click Add to create a new note. Click the Ellipsis→ Modify to alter an existing note.
Add a Description and make sure the ‘Type’ is Auth to Proceed, the “Active” box is checked, and then click OK to save and close.
Require Authorization to Proceed on Job or Field Ticket on Portal
Go to More → Company/Branch Info
Then double click on your branch or select the Ellipsis→ Modify
Go to the Mobile Settings (Tech View) Tab.
Select an option from the drop-down list next to Authorization to Proceed.
Optional: Gives techs the option to get an “Auth to Proceed” signature but is not required.
1 Per Job: A signature for “Auth to Proceed” is required on each Job before you can start working.
1 Per FT: A signature for “Auth to Proceed” is required on every Field Ticket before starting work.
Authorization to Proceed to print with Field Ticket on Portal
If you want the Authorization to Proceed to print with the Field Ticket,
Go to the “Job & Report Options” Tab while in the branch settings.
Check the box if you would like the Authorization to Proceed to print with the Field Ticket.
Default Terms on Portal
There are Default Terms that fill in on every Authorization to Proceed.
This is found under More->Company Branch-> Select your Branch → Mobile Settings (Tech View) Tab.
*Predefined notes are added on at the time you are creating the Authorization to Proceed
and will appear under the ATP Default Terms
Send an Authorization to Proceed to Customer in Advance on Portal
To send ATP in advance go to the Work Order → Click “Send eSig Link”
A new window opens and allows you to fill out/text an ATP link to your customer before you even get there!
Techs can also send an Authorization to Proceed on the mobile app from the Field Ticket.
To see more information on how tasks work with Authorizations to Proceed follow this link:
https://help.cenpoint.com/v1/docs/en/authorization-to-proceed-and-safety-plan-on-a-task