Launch Support Session iphone and ipad

Option 1. Go to "Menu" in the top right corner, then select "Start Remote Support Session".

Click "Download"

Click"Open"

Click "Allow"

Tah da! You will get a screen with a session code.

Option 2: If a support session did not launch use the following steps:

a. Click the link below to go directly to Splashtop in the App Store.

 https://apps.apple.com/us/app/splashtop-sos/id1230853703 

b. Go to the App Store

 Type "Splashtop sos" in the search bar.

 Click "Download" and or "Open" 

 Click"Allow"

 Viola! You will get a screen with a session code.