Launch Support Session on Desktop

Option 1: Hover over the Cenpoint icon on your task bar, 

and click on the start remote support session icon.

Option 2: to launch a support session is, while on your CenPoint desktop, 

 click  "About" at the top of the screen, and then click  "Start Remote Session". 

Option 3: You can also use the keyboard shortcut (CTRL+L+R)

Tah da! You will get a screen with a session code.

If a support session did not launch use the following steps:

a.Go to file explorer by either typing file explorer in the search,

 or clicking on the file explorer icon. 

Then go to to your "C-drive" and double click on "Program Files (x86)"

b.Double click the CenPoint folder.

c.Double click "remote Support_splashTop.exe".