Change local Settings (Try this first)
Step One
Click on the icon in the upper left corner of the screen (to the left of the web address). Then click the Ellipsis to open more options
Step Two
Scroll down and find the setting for “Microphone”.
Click on it and click ‘Allow’.
Then click ‘Done’ at the upper right corner of the screen
Step Three
Try and use the speech to text feature again. If you are still experiencing issues, please try the Reset Safari Microphone Permissions instructions below.
Reset Safari Microphone Permissions (Try This Second)
Step One
Open Settings and click on ‘Apps’
Step Two
Find and click on the ‘Safari’ app
Step Three
Scroll down and click on the ‘Microphone’ setting
Step Four
Click the ‘Edit’ button in the upper right corner
Step Five
Select the website that has the words ‘cenpoint.com’ in it and click the red ‘Delete’ in the upper left corner.
Step Six
Now go to Cenpoint portal and try to use the speech to text feature.
A prompt should appear asking for permission to use the microphone.
Please click ‘Allow’ so that this feature may function smoothly.