This video/article will teach you how to display days, or hours off on the scheduler, so all dispatchers are on the same page.
1. On the scheduler, left click on the user's name, and click "user availability".
2. Change the status of the correct day.
3. Click save to save your changes.
4.The Scheduler will show the user's day in pink for sick or off, or another color according to the status you set. (Colors can be seen on the legend tab) The blue, seen by Chewy, is vacation! Hope he's having fun!
5. The Work Order grid view will show how the tech is scheduled. (If you don't see this view, please check your filters, as it might be hiding techs that aren't scheduled or showing the techs differently.)
6. On any Scheduler if you try to schedule a work order for a user who is not marked available, you will see the warning message below.
