Technician-Detailed Overview
  • 11 Dec 2023
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Technician-Detailed Overview

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Article summary

Warning
These videos are a little older, and you will notice that our home page looks quite different.  However, all information remains accurate.


This article covers technician detailed and summary report

Technician Detailed Part 1

To get to the Technician Detailed Report: Reports -> Time Cards & Payroll -> Technician Detailed & Summary

Here, you have 4 time-records, a weekly total and a grand total. If they have a number, that's the field ticket number. You can see the actual Field Ticket by clicking the View

For the clock in record, if you highlight and click View, it doesn't give you the options

*The red that you see below explains on the left bottom corner. It could be one did not clock out or etc. You can go to field ticket and see and make sure the Time Card Approved box is checked

*To fix the overtime red columns on Straight Time, Click Auto Correct OT


Technician Detailed Part 2

Here, you will explore more buttons on Review Tech Time

Map button: Highlight a Field Ticket Number and when you click Map button, it will take you to google maps and show you where they were when they click started, arrive and department completed

Move Time button: this button moves time manually

Add Clock In button: You can't add a field ticket from here, but you can add a clock in record

Delete button: you can delete a clock in record, but you can't delete a field ticket here

Print button: there are 4 reports you can print out from the technicians detailed summary report. Click Print -> For Current Tech/For All Techs -> there are 4 reports (see below for more detail)

Time Card Detail Report: It gives you each field ticket, detailed breakout, a weekly total and a grand total

Time Card Summary Report: this is going to be a lot simpler

Payroll Detail Report: it includes rates in addition to the time and we get a detailed breakout for each field ticket

Payroll Summary Report: this doesn't show the individual rates. Only the amount you will pay

Export button: it is intended so you can import it into payroll software if your payroll software offers that. (*If you don't see your accounting software, give us a call. We can create a file for your payroll software)