There are a few scenarios that may prevent you from signing into CenPoint.
1. Your license is expired
You are getting a message box that says T.I.P.S. subscription is expiring or expired.
This just means you need to renew your license/subscription with CenPoint.
Give us a call at 801-478-6822 and we can get that taken care of in a jiffy.
2. You changed your Company Name, or Phone Number or Address information and it says I need to retrieve a new license.
The license in CenPoint is tied to the Company Branch information any changes will require you to retrieve a new license.
Give us a call at 801-478-6822 and we can get that taken care of that in a hot minute.
3. You get an error saying you have a corrupt file.
Give us a call at 801-478-6822 and we can get that taken care of.
If you're brave enough get the file name from the error,
then go to your CDrive-> Programs x86-> Cenpoint delete the corrupted file listed in the error.
Sign into CenPoint, this will retrieve a new file to replace the corrupted one.