Delete a Payment
- 07 Jan 2022
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Delete a Payment
- Updated on 07 Jan 2022
- 1 Minute to read
- Contributors
- Print
- DarkLight
- PDF
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For Payments that have been pushed to your Accounting System
Once a payment has been pushed, Cenpoint locks it down so that CenPoint and your Accounting Software stay in Balance. You can still delete it, but there are extra steps. Please, Follow our documentation to Modify/Delete a Pushed Payment
Modifying a Payment
If an error is made on a payment we will need to delete the payment and re-enter it.
1. Begin by going to A/R > Payments > Payment History Report
2. Select the customer involved (this prevents us from deleting the wrong payment with a similar price tag)
by either using the customer ellipsis or selecting a transaction from the list.
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3. Select the payment you want to delete and click 'Delete Payment.' Confirm your selection by clicking 'Delete.'
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