Find Licensing Tab
Go to More → Company/Branch Info
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Then double click on your branch or select the Ellipsis→ Modify
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Go to the Licensing Tab. You may have to click the arrow to see more tabs
Overview of Licensing Tab
See the status of your Branch License and allowed users. When updating or retrieving a new
license click the Retrieve New License button. You would need to 'retrieve new license' if you purchased
more user licenses.
Manage Plan Button
If you click the "Manage Plan" button it will open up this window with three tabs.
Plan
The "Plan" tab allows you to see what version of CenPoint you have and easily compare Features, Pricing, and upgrade/downgrade your plan by clicking on the Ellipsis.
Users / Licensing
The Users/Licensing tab allows you to keep an eye on the branches you have, their licensing status, the number of users on a branch, and more.
Billing
The Billing tab allows you to update your billing information to keep using CenPoint
Feature Usage
If you are playing with AI Features enabled, you can see how much you are spending on the AI by coming here to the Feature Usage.
This section also has different costs that come along with your techs using CenPoint. Things like your tech's uploading Videos in documents will count here. Videos are a bit more taxing than images. :O
FAQ
Q:I am getting a message box that says T.I.P.S. subscription is expiring or expired?
A:This just means you need to renew your license/subscription with CenPoint.
Give us a call at 801-478-6822 and we can get that taken care of in a jiffy.
Q: I changed the Company Name, or Phone Number or Address on the company information and it says I need to retrieve a new license.
A: The license in CenPoint is tied to the Company Branch information any changes will require you to retrieve a new license.
Give us a call at 801-478-6822 and we can get that taken care of that in a hot minute.