User Log

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This video is a little older, and you will notice that our home page looks quite different. However, all information remains accurate.

User Log is a place where you can track or keep a record of different things that happen to each user in CenPoint.

Some examples of items that would go in the user log is when a user calls in sick, or there was a customer complaint or compliment.

To get to the User Log go to Reports->User Log

To add a Log entry, click on 'Add'

Choose the branch, date and category.

To define a list of User Log Categories, go to File->List Management-> Pick List Data-> User Log Categories

Choose if it is an entry for all users or an individual user, add the Log and click OK to save.

You can also access the User Log on the Tech scheduling screen, by right clicking on the technician's name.

Run a user Log Report by going to -> Reports-> User Log

This will give you a report of sick days, vacation days etc...

User Log is a place where you can track or keep a record of different things that happen to each user in CenPoint.

Some examples of items that would go in the user log is when a user calls in sick, or there was a customer complaint or compliment.

The user log is found on the Horizontal, Weekly, and WO Schedule by clicking on the Technician's name, then selecting 'Add User Log Entry"

Choose the branch, date and category.

To define a list of User Log Categories, on Desktop, go to File->List Management-> Pick List Data-> User Log Categories

Choose if it is an entry for all users or an individual user, type in the Log.

Run a user Log Report by going to -> Reports-> User Log

Use the filters to help you narrow down the results.

Click the ellipsis to modify or delete a User Log

Click Print for a printout of the User Log

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