Yahoo Email Troubleshooting

Yahoo now requires an app password to email out of apps including CenPoint.

If you recently tried to email out of CenPoint and received an error message similar to this you will need to generate an app password.

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Use the link below to generate and manage third party app password with Yahoo.

https://help.yahoo.com/kb/SLN15241.html

Next click Generate an app password.

Click Sign in to your Yahoo Account Setting page

Under the Security tab, select Generate app password

If it’s you first time through click Get Started

Enter the app name, and click Generate Password

Copy the app password that was generated.

(Yahoo will not save this password for you, so you may want to keep it somewhere for future reference)

Paste the generated app password in the email password section found under User→ User Preferences

(Portal)

(Desktop)

If you have already generated a password, but have lost it, follow the same steps and generate a new app password.