Documentation Index

Fetch the complete documentation index at: https://help.cenpoint.com/llms.txt

Use this file to discover all available pages before exploring further.

Enable AI Quick Add for Technicians

Prev Next

This feature is per tech enable AI Quick Add for Technicians by going to the Users->Modify ->User Preference ->use the dropdown FT Tech Mode to AI Quick Add.

*AI features in the Branch Settings must be turned on to use this. Use the following link for AI Branch Settings: AI Branch Settings

What does that do you may ask? It creates a more simplified way to enter information on the Field Ticket.

All the information for the tasks, parts, or whatever else happens the tech would enter in the task section as notes.

The technician can either type or use the microphone’s speech-to-text feature to enter all Field Ticket information.

The technicians type in the tasks they did in the notes field


If a technician enters a task without enough information, they will receive a notification similar to the one shown below.