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Surplus Payment (Apply a Credit)
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Before you can create a surplus payment
The customer must have money in their surplus account. See Overpayment or Putting money in a Surplus Account
1. From the homepage of CenPoint, click “Enter Payments”, and select your customer. ![](//cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/2%20surplus.png)
![](//cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/7%20payments%20intro.png)
Alternatively, you can go to invoices, highlight the invoice that needs to be paid, and click “make payment”.
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/6%20payments%20intro.png)
2. Instead of choosing cash, check, or credit card, choose surplus.
The surplus account will indicate be available balance.
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/8%20surplus.png)
3. Complete the payment like normal. How to Make a Payment
FAQ
How do I move surplus from one Branch to another?
We don’t have a utility to move surplus from one branch to another.
The best way to do this is to create a refund from one branch (make sure to add a note) and the do a manual credit for the same amount for the branch you are moving the surplus amount to.