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Technician Mobile App Features
This video covers:
Settings
Notifications
My Documents
Previous Inspections
Load my Vehicle
Clock in and out
Check for Update
Help Docs
Sandbox
Remote Support Session
Previous Job Inspections: Previous Job Inspections
Mobile Field Tickets: Mobile Field Tickets
Mobile App Notifications, Arrow and Refresh
On the top right corner, there is an icon for notifications. There is a red dot if you have a notification. Click on that:
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Screenshot%202023-12-15%20143230.png)
This is a list of notifications that is populated that includes our trainings and inspections
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Screenshot%202023-12-15%20143824.png)
On the main screen, the arrows show you to go to a previous day or forward to see your upcoming schedule. You will also see the refresh icon.
Load My Vehicle
It will show the tech name, vehicle, tasks and WO Notes
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Screenshot%202024-04-19%20135437.jpg)
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1713556565525.png)
My Documents
You can upload any pictures or documents like driver license, work documents, ID and etc.
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/image-1713556715317.png)
Vehicle Inspections
* You can also view your previous vehicle Inspections by clicking on the 'Prev. Inspections'
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Screenshot%202024-04-19%20090103.jpg)
Time Card Report
Here, you can see the time card how many hours you have worked. Also, Clock in and clock out is always displayed at the bottom so you always know your status. When you click clock in or out, there is a drop-down list of different categories
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Screenshot%202023-12-15%20144729.png)
Enhanced Technician
To learn more about Enhanced Technician, go to Enhanced Technician
Settings
On the top corner, there are three lines menu that will take us to settings and other advanced options
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/IMG_4921.jpg)
In the setting, there are so many things to do. There are 9 languages now.
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Screenshot%202023-12-15%20150610.jpg)
Sandbox
For more information about Sandbox, go to Sandbox
About in Setting
If you click About in the Setting, there is a Help / Feedback section. Anything in blue is hyperlinks so you can call or email CenPoint support
![](http://cdn.document360.io/e2120353-eb2a-47e7-80e2-597dd258dbbe/Images/Documentation/Screenshot%202023-12-15%20151247(1).png)
Help Docs in Settings
If you have questions, you can go to help docs for answers. There is FAQ and detailed explanations with videos.
Start Remote Support Session
In the setting, if you click on start remote support session, it will take you to download Splashtop SOS to connect with Cenpoint support.