Technician Mobile App Features

Previous Job Inspections: Previous Job Inspections

Mobile Field Tickets: Mobile Field Tickets

Mobile Work Order: Mobile Work Order

Enhanced Technician: Enhanced Technician

Customer Signature: Customer Signature

Mobile App Notifications, Arrow and Refresh

On the top right corner, there is an icon for notifications. There is a red dot if you have a notification. Click on that:

This is a list of notifications that is populated that includes our trainings and inspections

On the main screen, the arrows show you to go to a previous day or forward to see your upcoming schedule. You will also see the refresh icon. 

Load My Vehicle

It will show the tech name, vehicle, tasks and WO Notes

Vehicle Inspections

Start a new vehicle inspection, click on an inspection to get to previous vehicle inspections.

View your previous vehicle Inspections by clicking on the 'Prev. Inspections'

For more information on previous inspections use the following link: Mobile Pretrip Inspections (cenpoint.com)

Trainings and Certifications

Complete trainings and certifications on the mobile app

For more information to on Trainings and Certifications use the following link:

Complete Training's and Certifications from the Mobile App - Trainings and Certifications (cenpoint.com)

Time Card Report

Here, you can see the time card how many hours you have worked. Also, Clock in and clock out is always displayed at the bottom so you always know your status. When you click clock in or out, there is a drop-down list of different categories 

My Documents

You can upload any pictures or documents like driver license, work documents, ID and etc.

Enhanced Technician

To learn more about Enhanced Technician, go to Enhanced Technician

Settings

On the top corner, there are three lines menu that will take us to settings and other advanced options

In the setting, there are so many things to do. There are 9 languages now. 

Sandbox

For more information about Sandbox, go to Sandbox

About in Setting

If you click About in the Setting, there is a Help / Feedback section. Anything in blue is hyperlinks so you can call or email CenPoint support

Help Docs in Settings

If you have questions, you can go to help docs for answers. There is FAQ and detailed explanations with videos. 

Start Remote Support Session

In the setting, if you click on start remote support session, it will take you to download Splashtop SOS to connect with Cenpoint support.